Customer Paradigm

Based in Boulder, Colorado, Customer Paradigm is a small digital marketing and web development firm, operating with a team of 1-10 people since 2002. The agency works with businesses that need e-commerce and digital marketing support, with particular depth in Magento development and a stated focus on sectors such as orthodontist practices and Amazon marketplace sellers. Its client work spans various industries, as reflected in project references such as a vegan hotel, a bottle store, and Everglades-related tourism content. The agency's service list covers search engine optimization, pay-per-click and Google Ads management, conversion rate optimization, social media marketing, and web design and development, including WordPress sites. Its ecommerce specialism centers on Magento, covering custom extension development, Magento 2 upgrades, site speed and hosting optimization, code audits, emergency support for hacked sites, and migration services from other platforms. It also offers Shopify development and support, positioning itself as a Shopify partner with SEO, PPC, and CRO services tailored to that platform. Additional offerings include API and system integrations (including Celigo and Sage Intacct), email marketing (including Mailchimp setup and trade show email campaigns), professional and commercial photography, video production, print design, and privacy consulting, rounding out a mix of technical, creative, and marketing services aimed largely at online retailers and small to mid-sized businesses.